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Having been in the insurance industry since 1993, Michelle has extensive knowledge and experience. Beginning her career as an Underwriter, Michelle joined Daines Kapp in 2012 as an Account Handler. She is responsible for renewals, mid-term adjustments, new business, handling enquiries and issues and ensuring she provides an exceptional customer experience. Hardworking and reliable, Michelle enjoys working alongside the Daines Kapp team and solving challenging queries. In her spare time, Michelle likes to spend time with her family. She is also part of Wodson Park Netball Club.