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Daines Kapp Insurance Brokers Ltd
Daines Kapp House,
4 Baldock Street,
Ware, Hertfordshire, SG12 9DZ

T: 01920 484844

E: [email protected]

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December 2021
Property Owners Insurance: Malicious Damage by Tenants

Landlords with a Property Owners policy may be surprised to learn how few insurance companies include malicious damage by tenants cover as standard and, of those that do, many provide only a small limit of £5,000 to £7,000. Whilst policies often show ‘malicious damage’ as an insured peril, this is usually in respect of persons not lawfully allowed in the property, which by definition would exclude damage caused by tenants and their guests. It is, therefore, important to check that damage caused by tenants is included.

Where cover for malicious damage by tenants is included, there are typically a number of conditions imposed by the insurer in order to mitigate such risks. These can include:

– Carrying out a thorough reference check – such as photo ID, utility bill/bank statement, credit checks and employment referencing, before entering into a tenancy agreement.

– Robust inventory checks both pre and post tenancy – including listing all items, their area in the property and their condition. Photo or video evidence, timed and dated, should be obtained. Specialist inventory firms are available to undertake this.

– Carrying out routine inspections –regular, often 3 monthly, internal and external inspections should be undertaken, with records kept.

Other general suggestions can extend to:

– Creating a good working relationship with tenants – including providing clear and direct lines of contact, communicating clearly, understanding tenants’ needs, being reliable and dealing with issues promptly.

– Security deposit – a deposit offers some protection if the property is damaged. There is a legal requirement to protect the deposit in one of the government’s authorised schemes.

– Carrying out regular maintenance and making sure the property is secure – a neat and tidy property which is secure and maintained is more likely to be treated with respect by tenants and their guests.

The accidental omission of malicious damage by tenants cover can be financially devastating. At Daines Kapp Insurance Brokers we always highlight the level of cover your policy includes so you can make an informed decision when protecting your assets.

If you would like us to check your existing policy terms or provide a quote, please contact us on [email protected] or 01920 484844.

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Andy Yabrudy profile picture
Andy Yabrudy
52 days ago
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DAINES KAPP are by far the best insurance brokers I have ever dealt with (and I have had some bad experiences with the insurance industry, as many have). It was refreshing to work with George and Obed especially. They listened to the requirements, worked hard to iron out any policy wording issues with the insurance company and were very easy to communicate with (no waiting on phone calls). Their fees are very reasonable and they get the job done quickly. HIGHLY RECOMMENDED!!
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A Brown
162 days ago
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professional in every way.. Seamless transactions and nice people to do business with.
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Pete Bracey
171 days ago
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I have worked with Dains Kapp for many years. Their deep understanding and experience of the insurance world is an invaluable asset to the day to day operation of our business. Thank you very much for your continued support.
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Graham Pitts
174 days ago
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Great service - ALWAYS!
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michael vallance
175 days ago
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I have used Daines Kapp for several years now, they always are 100% professional and customer care is second to none , I cannot praise them enough Micky v
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Robert Harrop
240 days ago
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Great service, I have recommended Daines Kapp to other business owners.
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Andrew Black profile picture
Andrew Black
269 days ago
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Our business has used Daines Kapp for many years and we have always found the service to be excellent. Great Customer Service and very competitive rates.
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Billy ryan
318 days ago
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I have used Daines Kapp for a few years now and just love the service. I don't have to worry about shopping around or having policies with different companies. Its all looked after in one place, to a high level.
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Carey Lock
328 days ago
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Our experience with Diane’s Kapp has been excellent,our broker Alan is such a funny guy he makes it effortless. We have been with them for 15yrs and have a great relationship Yes I recommend Diane’s Kapp
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Shredder & Hygiene Services
355 days ago
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We have used Daines Kapp Insurance Brokers for many years they have always provided us with competitive and professional services.
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September 2026
Stefan Daines Contributes to Insurance Times In Focus: Can Cyber Insurance Keep Up with AI?
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Daines Kapp Insurance Brokers Ltd
Daines Kapp House,
4 Baldock Street,
Ware, Hertfordshire, SG12 9DZ

T: 01920 484844

E: [email protected]

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Daines Kapp Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 305208. You can check our status at www.fca.org.uk/firms/systems-reporting/register or by contacting the FCA on 0800 111 6768. Registered in England No. 2367306. Registered Office: Daines Kapp House, 4 Baldock Street, Ware, Herts SG12 9DZ

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